A few online schools will offer a basic form of technical support regarding computer hardware, but most will suggest that it is the students responsibility to ensure that their computer is compatible to work with the schools system. The same is true for Internet server-based technical support.

Online schools utilise many web-based programs and certain computer software to implement their teaching programs and will offer a large knowledge base of technical support regarding anything to do with their website and its functions. Course management systems are in place to support the students course structure and to store information relating to each individual student. Online schools are dependent on these systems and are very willing to aid their students, any way they can, with their general usage and policies. [Read more...]